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- Curriculum
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Our comprehensive security training program equips participants with the essential knowledge and skills required to navigate today’s complex security landscape effectively.
Delivered by A top industry expert, our curriculum covers a wide range of topics, including threat assessment, risk management, security protocols, and emergency response procedures. Through a combination of theoretical learning and practical exercises, participants gain the confidence and competence to address security challenges proactively and mitigate potential risks.
Our program is designed to meet the evolving needs of security professionals across various sectors, ensuring they are equipped to uphold safety and security standards in their respective environments.
0.0 - Tutorial Section
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10.1 - Units - Hawkeye F2F
UNDERSTANDING UNITS & NAVIGATION CONTROLS
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20.2 - Sections - Hawkeye F2F
UNDERSTANDING SECTIONS
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30.3 - Your Personal Profile - Hawkeye F2F
THE IMPORTANCE OF COMPLETING YOUR PROFILE
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40.4 - Account Instructions - Hawkeye F2F
FURTHER INSTRUCTIONS LEARNERS NEED TO FOLLOW FOR SUCCESS
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50.5 - Digital Certificates - Hawkeye F2F
MORE DETAILS ABOUT MICAD CERTIFICATES
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60.6 - Documents to gather - Hawkeye F2F
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70.7 - About This Institute - Hawkeye F2F
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80.8 - PSRA STUDY TIP REVIEW - Hawkeye F2F
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90.8 - PSRA STUDY TIP QUIZ - Hawkeye F2F
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100.0 - Section Recap Quiz - Hawkeye F2FThis is Section 0.0 Quiz, which assesses how well you have learned the preceding lessons from each unit. Failure to pass means you have to retake the quiz again until successful.
0.0 - Hawkeye's Standards
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110.1 - Hawkeye Mission Statement - HAWKEYE
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120.2 - Hawkeye Employment Opportunities
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130.3 - Hawkeye on Discrimination
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140.4 - Hawkeye Compensation Policy
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150.5 - Hawkeye Leaves and Benefits
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160.6 Hawkeye Employee Probation
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170.7 - Hawkeye Dismissal Policy
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180.8 - Hawkeye Termination Policy
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190.9 - Hawkeye Communication Policy
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200.10 - Hawkeye Grievance Policy
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210.11 - Hawkeye Disciplinary Code
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220.12 - Hawkeye Manual - The Hawkeye Way
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230.12 - Hawkeye Manual Recap
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240.0 - Hawkeye Standards Recap Quiz
1.0 - The Service Provider (SP)
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251.1 - The Concept of Security - Hawkeye F2F
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261.1.1 - Who is a Security Officer? - Hawkeye F2F
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271.1.2 - Budgeting & Money Management - Hawkeye F2F
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281.2 - Excellent Customer Service - Hawkeye F2F
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291.2.1 - Hospitality & Tourism - Hawkeye F2F
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301.3 - The Professional Image - Hawkeye F2F
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311.3.1 - Uniform Standards - Hawkeye F2F
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321.4 - Qualities of a Security Officer - Hawkeye F2F
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331.4.1 - Poor Behaviors to avoid when handling visitors - Hawkeye F2F
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341.4.2 - Self Control - Hawkeye F2F
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351.4.3 - Things Security Officers Should Not Do - Hawkeye F2F
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361.4.4 - Professional Manners & Deportment - Hawkeye F2F
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371.5 - The Winning Attitude - Hawkeye F2F
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381.6 - Becoming A Security Officer - Hawkeye F2F
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391.7 - Strong Communication Skills - Hawkeye F2F
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401.7.1 - Improving Your Communication Skills - Hawkeye F2F
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411.7.2 - Personal & Professional Skills Developments - Hawkeye F2F
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421.8 - Paying Attention to Details - Hawkeye F2F
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431.9 - Utilizing Good Judgement - Hawkeye F2F
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441.10 - Remaining Calm Under Pressure - Hawkeye F2F
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45Hawkeye Assignment - Introspection
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461.11 - PSRA STUDY TIP REVIEW - Hawkeye F2F
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471.0 - Section Recap Quiz - Hawkeye F2FThis is Section 1.0 Quiz, which assesses how well you have learned the preceding lessons from each unit. Failure to pass means you have to retake the quiz again until successful.
2.0 - The Security Industry Standards
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482.1 - The Private Security Licensing Authority – Hawkeye F2F
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492.2 - Evolution of the Private Security Industry – Hawkeye F2F
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502.3 - Types of Security Companies – Hawkeye F2F
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512.4 - Standard Operating Procedures – Hawkeye F2F
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522.5 - Standing Orders – Hawkeye F2F
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532.6 - The Typical Contractual Agreement – Hawkeye F2F
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542.7 - Disciplinary Actions and Common Offenses within the Industry – Hawkeye F2F
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552.8 - Code of Ethics – Hawkeye F2F
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562.9 - Time Management, Absenteeism, and Accountability - HAWKEYE F2F
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572.10 - PSRA STUDY TIP REVIEW – Hawkeye F2F
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582.0 - Section Recap Quiz – Hawkeye F2FThis is Section 2.0 Quiz, which assesses how well you have learned the preceding lessons from each unit. Failure to pass means you have to retake the quiz again until successful.
3.0 - The Workplace Culture
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593.1 - Diversity in the workplace – Hawkeye F2F
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603.2 - Sexuality and Diversity Inclusion in The Workplace – Hawkeye F2F
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613.2.1 - Sexual Harassment in the Workplace – Hawkeye F2F
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623.3 - Cross-Cultural Communication – Hawkeye F2F
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633.4 - Inclusive Language and Communication – Hawkeye F2F
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643.5 - Active Listening and Empathy – Hawkeye F2F
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653.6 - Conflict Resolution – Hawkeye F2F
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663.6.1 - Identifying Conflict Situations – Hawkeye F2F
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673.6.2 - Conflict Resolution Techniques – Hawkeye F2F
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683.7 - Leadership Communication and Diversity Advocacy – Hawkeye F2F
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693.8 - Security Officers Working at Schools – Hawkeye F2F
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703.8.1 - Legal Warnings and Limitations – Hawkeye F2F
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713.8.2 - Ethical Considerations and Prohibitions – Hawkeye F2F
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723.8.3 - Engagement in Illegal Activities – Hawkeye F2F
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733.9 - PSRA STUDY TIP REVIEW – Hawkeye F2F
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743.0 - Section Recap Quiz – Hawkeye F2FThis is Section 3.0 Quiz, which assesses how well you have learned the preceding lessons from each unit. Failure to pass means you have to retake the quiz again until successful.
4.0 - Communication Skills
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754.1 - What is Communication? – Hawkeye F2F
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764.2 - The role Communication plays in the workplace. – Hawkeye F2F
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774.3 - Verbal Communication – Hawkeye F2F
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784.4 - Non-Verbal Communication – Hawkeye F2F
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794.5 - Developing Interpersonal Skills – Hawkeye F2F
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804.6 - Enhancing Teamwork – Hawkeye F2F
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814.7 - Dealing with the Mentally Challenged – Hawkeye F2F
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824.8 - Dealing with Angry Visitors – Hawkeye F2F
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834.9 - PSRA STUDY TIP REVIEW – Hawkeye F2F
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844.0 - Section Recap Quiz – Hawkeye F2F
5.0 - Security Equipment and Procedures
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855.1 - Security Equipment – Hawkeye F2F
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865.2 - Introduction to Radio Voice Procedure – Hawkeye F2F
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875.2.1 - Common Communication Tools Used in the Workplace – Hawkeye F2F
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885.2.2 - Two-Way Portable Radios – Hawkeye F2F
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895.2.3 - Using the Two-Way Portable Radio – Hawkeye F2F
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905.3 - Handing & Taking Over Procedures – Hawkeye F2F
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915.4 - Search Techniques – Hawkeye F2F
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925.5 - Describing a Suspect – Hawkeye F2F
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935.5.1 - Detaining a Suspect – Hawkeye F2F
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945.6 - K9 Handling Procedures – Hawkeye F2F
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955.6.1 - Tips on Approaching, Working With, and Caring for K9s – Hawkeye F2F
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965.7 - Telephone Etiquette – Hawkeye F2F
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975.8 - Retail Security – Hawkeye F2F
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985.8.1 - Retail Security Officer's Code of Conduct – Hawkeye F2F
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995.8.2 - Retail Security Standard Operating Procedures – Hawkeye F2F
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1005.9 - PSRA STUDY TIPS – Hawkeye F2F
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1015.0 - Section Recap Quiz – Hawkeye F2F
6.0 - Records & Reports
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1026.1 - Preparation of Statements – Hawkeye F2F
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1036.2 - Reports – Hawkeye F2F
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1046.3 - Daily Report – Hawkeye F2F
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1056.4 - The Accident Report – Hawkeye F2F
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1066.5 - The Logbook – Hawkeye F2F
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1076.6 - The Keys of Report Writing – Hawkeye F2F
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1086.7 - The Structure of an Incident Report – Hawkeye F2F
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1096.7.1 - Examples of Written Incident Reports – Hawkeye F2F
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1106.8 - Record Keeping & The Pocketbook – Hawkeye F2F
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1116.9 - PSRA STUDY TIP - HAWKEYE F2F
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1126.0 - Section Recap Quiz – Hawkeye F2F
7.0 - Health & First Aid
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1137.1 - Stress Management – Hawkeye F2F
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1147.1.1 - Chronic Stress – Hawkeye F2F
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1157.1.2 - Post Traumatic Stress Disorder – Hawkeye F2F
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1167.2 - Health and Wellness of The Security Officer – Hawkeye F2F
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1177.2.1 - Occupational Health and Safety – Hawkeye F2F
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1187.3 - Work-life balance – Hawkeye F2F
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1197.4 - Avoiding Dehydration – Hawkeye F2F
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1207.5 - Combating Depression – Hawkeye F2F
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1217.6 - Sleep Deprivation – Hawkeye F2F
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1227.7 - Diet & Work – Hawkeye F2F
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1237.8 - Principles of First Aid – Hawkeye F2F
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1247.8.1 - Basic First Aid – Hawkeye F2F
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1257.9 - Medical Emergencies – Hawkeye F2F
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1267.10 - PSRA STUDY TIP – Hawkeye F2F
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1277.0 - Section Recap Quiz – Hawkeye F2F
8.0 - Emergency Management
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1288.1 - Fire Hazards – Hawkeye F2F
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1298.1.1 - Fire Precaution – Hawkeye F2F
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1308.1.2 - Fire Fighting Equipment – Hawkeye F2F
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1318.2 - Emergency Procedure Drills – Hawkeye F2F
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1328.3 - Bomb Threats – Hawkeye F2F
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1338.4 - Natural Disasters – Hawkeye F2F
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1348.5 - Mass Casualty Incidents – Hawkeye F2F
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1358.6 - Technological and Utility Failures – Hawkeye F2F
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1368.7 - Cybersecurity Incidents – Hawkeye F2F
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1378.8 - Criminal Activities – Hawkeye F2F
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1388.9 - Hazardous Material Incidents – Hawkeye F2F
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1398.10 - PSRA STUDY TIP - HAWKEYE F2F
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1408.0 - Section Recap Quiz – Hawkeye F2F
9.0 - Tactical Skills & Legal Terms
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1419.1 - Use of Force – Hawkeye F2F
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1429.1.1 - Safe Encounter – Hawkeye F2F
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1439.2 - Use of Baton – Hawkeye F2F
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1449.2.1 - Less Lethal Weapons – Hawkeye F2F
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1459.3 - Using Basic Defensive Techniques – Hawkeye F2F
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1469.3.1 - Use of Handcuffs – Hawkeye F2F
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1479.4 - Access Control – Hawkeye F2F
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1489.4.1 - Types of Access Control and Levels of Security – Hawkeye F2F
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1499.5 - Patrolling & Observation – Hawkeye F2F
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1509.6 - Monitoring & Surveillance – Hawkeye F2F
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1519.7 - Crowd Control – Hawkeye F2F
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1529.7.1 - Crime/Incident Scene – Hawkeye F2F
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1539.7.2 - Criminal Terminology Definitions – Hawkeye F2F
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1549.7.3 - Court Appearances – Hawkeye F2F
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1559.8 - The Legal Powers of a Security Guard – Hawkeye F2F
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1569.9 - Interfacing with the JCF/JDF – Hawkeye F2F
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1579.10 - PSRA STUDY TIP - HAWKEYE F2F
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1589.0 - Section Recap Quiz – Hawkeye F2F
10.0 - FINAL ASSESSMENT
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