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MICAD Help Desk

A Knowledge Base Of Tutorials & Frequently Asked Questions To Get You Going.

Video Tutorials

1. How To Sign Up

2. How To Log In ​

3. How To Log Out

4. How To Do My Profile

5. Choosing Security Course

6. Choosing Supv. Course

7. Taking Lessons

8. Jumping Lessons

9. Find Module Parts

10. Taking My First Quiz

11. Tuition Payment

12. Download My Certificate

13. Leaving A Review

14. Starting A Transcript

Frequently Asked Questions

The certificate becomes available to you immediately upon completing this course, unless you finished sooner than the course duration.

NOTE: Only Students who pay or those in special groups will receive certificate.

The requirements may vary from company to company, but all companies will need the candidate to have:

  1. A valid Police Record
  2. Your Birth Paper
  3. Your NIS
  4. Your TRN
  5. Any National ID (Driver’s License/ Voter’s ID/ Passport)

If applying for a security company, you may also be required to gather atleast:

  1. 2 recommendations addressed for PSRA and written by 2 J.Ps who must address the letter to PSRA’s address and should state that they know you for more than 2years.
  2. Atleast 4 to 6 passport sized pictures usually signed by a J.P.

PSRA ADDRESS FOR KINGSTON:

The Private Security Regulation Authority
6th Floor Office Center Building
12 Ocean Boulevard
Kingston Mall
Kingston

PSRA ADDRESS FOR MONTEGO BAY:

The Private Security Regulation Authority
13 & 15 Bisco Mall
6-8 Union Square
Montego Bay
Saint James

MICAD offers Digital Certificate Technology which is a shareable digital file. 

The digital certificate file produces a regular printout each time you print from it and it allows you to print an unlimited number of the same certificate. This means that you will always have a free MICAD certificate re-print for life. 

You will also always have access to log back into your existing account on which you have completed your course and be able to download and print out your certificate for any course directly from our web platform or the mobile app.

You are now able to print out your MICAD certificate and should now go in search of a Job at any online Job board or walk in and apply at the company you wish to join.

Optionally, you may check with us at MICAD whether we have any openings in the industry you studied for.

Contact Us at our Business WhatsApp at 1-876-369-6785

 

That’s normal!

This is called drip content.

It is so that the learner is given access to the entire course in smaller recommended learnable portions and also for the START and END date on the certificate will be more acceptable and appropriate for the entities that will vet your award and your knowledge such a the Licensing Authority (example PSRA or equivalent) and the companies that will require the award.

Time spent in the course is very valuable to your stakeholders among other things.

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