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Hospitality & Tourism Management Level 3

Join the Level 3 Course in Hospitality & Tourism at MICAD, and embark on a rewarding journey towards a successful career in the vibrant and thriving hospitality and tourism sector.

Course Overview:

The Level 3 Course in Hospitality & Tourism, delivered and accredited by the MICAD (Meritorious Institute of Continuing Academic Development), is a comprehensive program designed to equip students with the knowledge and skills necessary to excel in the dynamic and fast-growing hospitality and tourism industry. This course is ideal for individuals seeking to enter the field or for professionals looking to advance their careers.


Course Duration:

The course is typically delivered over a period of three months, with flexible learning hours to accommodate diverse student needs.


Course Objectives:

Industry Insight: Gain a comprehensive understanding of the hospitality and tourism sector, including its scope, and current trends shaping the global market.


Customer Service Excellence: Develop exceptional customer service skills, ensuring that students can deliver exceptional experiences to guests and clients.


Business Management: Acquire essential business and management skills tailored to the hospitality industry, such as financial management, marketing, and human resources.


Hospitality Operations: Learn the intricacies of hotel and restaurant operations, including front-of-house and back-of-house functions, food and beverage management, and accommodation services.


Tourism and Destination Management: Explore the diverse aspects of tourism, including sustainable tourism practices, destination marketing, and managing tourist attractions.


Event Planning: Master the art of planning and executing successful events, conferences, and functions in the hospitality sector.


Communication and Interpersonal Skills: Enhance communication abilities and interpersonal skills vital for effective guest interactions and team collaboration.


Legal and Ethical Considerations: Understand the legal and ethical responsibilities within the hospitality industry, ensuring compliance and responsible decision-making.


Cultural Awareness: Develop cross-cultural competencies to cater to the needs of a diverse clientele and promote cultural sensitivity within the workplace.


Course Delivery:

MICAD ensures a dynamic learning experience through a mix of instructional methods, including:


Interactive Lectures: Engaging and informative lectures delivered by experienced industry professionals and academic experts.


Practical Training: Hands-on training in hospitality operations, event planning, and customer service within a simulated or real-world setting.


Industry Visits: Excursions to hospitality establishments, providing students with practical exposure and networking opportunities.


Group Projects: Collaborative projects designed to enhance teamwork and problem-solving abilities.


Guest Speakers: Invited industry professionals sharing their expertise and experiences, providing valuable insights into the field.



Student progress is evaluated through a combination of written assignments, practical assessments, presentations, and examinations. This diverse assessment approach ensures students’ knowledge, skills, and competencies are thoroughly evaluated.



Upon successful completion of the Level 3 Course in Hospitality & Tourism, students receive an accredited qualification from MICAD, widely recognized within the industry for its quality and relevance.


Career Opportunities:

Graduates of this course can pursue a range of exciting career opportunities, including:


Hotel Manager or Assistant Manager

Restaurant Manager

Event Coordinator or Planner

Tourism Officer or Destination Manager

Guest Services Manager

Travel Consultant or Tour Operator

Join the Level 3 Course in Hospitality & Tourism at MICAD, and embark on a rewarding journey towards a successful career in the vibrant and thriving hospitality and tourism sector.

Module 1: History of Travel

Module 9: Promotional Campaigns

Module 15: Hotel Front Office Operations

Module 16: Hotel Housekeeping Department

Module 17: Hospitality Management - First Assessment

Module 18: Introduction to the Food and Beverage Sector

Module 19: Food and Beverage Services

Module 20: Restaurant Operations Planning

Module 21: Kitchen Design and Layout

Module 22: Safe Food Handling in Food Service Operations

Module 23: Preventing and Treating Accidents in Food Service Operations

Module 24: Hospitality Management - Second Assessment

Module 25: Course Final assessment

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Hospitality & Tourism Management Level 3
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