INTRODUCTION

Over the years, training for private security guards with the private security industry has
ranged from a high standard in a few exceptional cases to mediocre and non existent in
many companies.

The Private Security Regulation Authority, HEART Trust/NTA and the security industry
lead group, has collaborated in defining and establishing the minimum educational
requirements for Industrial Security Guards. The collaborations resulted in the
development of competency standards for the National Vocational Qualification of
Jamaica (NVQ-J) which is internationally recognized as a technical vocational qualification.

This formal training system includes:-
• The development of a national occupational standard
• The signing of a Memorandum of Understanding with NCTVET to operate as the
Accredited Training Organization (ATO).
• Working with the security firms nationally to become Accredited Training
Organizations (ATO).
• The implementation of quality assurance systems through the National Council on
Technical & Vocational Education & Training (NCTVET).
• The Commencement of assessment & certification process.

The NVQ-J Level 1 certificate is designed to provide potential Security Guards with a firm
understanding of his/her role and the technical information required to execute his/her
duties. To achieve this qualification, all core competencies plus a minimum of one Level 1
Elective and one Level 2 Elective must be achieved.

Please note that certification of competency in any of the unit standards can be gained
through formal training or On the Job Experience. Certification of competency based on
On the Job Experience can be attained by scheduling assessment of guards by NCTVET
certified security industry Assessors. To arrange assessment of guards, please contact a
Training Agent (currently Bancroft Brown) of the Enterprise Based Training Department
(EBT), HEART Trust/NTA.

Course Curriculum

Introduction
Introduction – NVQ-J Level 1 00:00:00
Module Hours
Module Format & Hours 00:00:00
Communicating In The Workplace
Receive visitors – NVQ-J Level 1 00:00:00
Handle telephone calls – NVQ-J Level 1 00:00:00
Communicate in the workplace – NVQ-J Level 1 00:00:00
Maintaining Interpersonal Relationships
Maintain an effective relationship with clients/customers – NVQ-J Level 1 00:00:00
Work as part of a team – NVQ-J Level 1 00:00:00
Manage conflict in the workplace – NVQ-J Level 1 00:00:00
Maintaining A Safe And Healthy Work Environment
Follow occupational health and safety procedures – NVQ-J Level 1 00:00:00
Provide first aid – NVQ-J Level 1 00:00:00
Manage intoxicated persons – NVQ-J Level 1 00:00:00
Applying Legal Procedures
Understands and apply legal and procedural requirements – NVQ-J Level 1 00:00:00
Give evidence – NVQ-J Level 1 00:00:00
Carrying Out Data Entry And Retrieval Procedures
Control access to and exit from premises – NVQ-J Level 1 00:00:00
Applying Basic Defensive Techniques
Apply basic defensive techniques – NVQ-J Level 1 00:00:00
Maintaining Safe Encounters
Apprehend and arrest offenders – NVQ-J Level 1 00:00:00
Control access to and exit from premises – NVQ-J Level 1 00:00:00
Operate basic security equipment – NVQ-J Level 1 00:00:00
Maintaining Security Procedures
Maintain the security of premises and property – NVQ-J Level 1 00:00:00
Control and direct crowds – NVQ-J Level 1 00:00:00
Observing Security Procedures
Observe and monitor people – NVQ-J Level 1 00:00:00
Handle canine for security patrol – NVQ-J Level 1 00:00:00
Providing Auxiliary Security Functions
Maintain lost and found facility – NVQ-J Level 1 00:00:00
Operate a security vehicle – NVQ-J Level 1 00:00:00
Receive and Distribute Incoming Mail 00:00:00
Process mail – NVQ-J Level 1 00:00:00
Crafting Personal Entrepreneurial Strategy
Craft personal entrepreneurial strategy – NVQ-J Level 1 00:00:00

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